Get in touch with Server_MC Network Support Team
Discord Server: Join our community on Discord for real-time support and discussions
In-Game Support: Use the /support command while playing to report issues
Forum: Visit our community forum to post questions and get help from experienced players
Our support team operates during peak hours with quick response times:
Q: What should I include when contacting support?
A: Please include your username, the issue description, when it occurred, and any error messages you received.
Q: Can I contact support via other methods?
A: Phone contact is preferred for urgent issues. For general inquiries, please use our Discord or forum for faster responses.
Q: What is your support team's availability?
A: Our team is available 7 days a week during peak gaming hours (12 PM - 12 AM Indonesia Time).